Below are a few comments from our happy, satisfied customers.
I just want to commend you and your crew on the fantastic job you did on creating a new exit out of my basement. You and your crew arrived at my house each day of construction at least 15 minutes early and stayed each evening until you finished each phase of this huge job.
From your initial job estimate to the last day of work, you were in contact with me. I so appreciated the daily updates from you, the owner. After several other estimates from other contractors, it was abundantly clear that you knew more about cutting into a foundation, installing a drain, and creating a new concrete stairway than any of the others. The way the crew cleaned the area, re-graded the area around the site, and laid grass seed and straw was just one more plus.
The finished job was outstanding! I couldn't be happier. Everyone that has seen the new egress, the door, and stairway is just amazed. I will recommend you to all of friends and family for concrete construction jobs. If you ever need me for a reference, please do not hesitate to call me. Thank you so much!
Beth B. Bel Air, Maryland
Thanks for all your efforts. I'm really happy with the new look in my back yard.
Pat B. Abingdon, Md.
Special thanks to your hard-working crew!
What you did for our curb appeal is awesome.
Your workers sure know their stuff... you've taught them well.
Nancy V. Jarrettsville, Md.
Thanks so much for the new driveway, steps and stoop.
Everytime I pull in I'm so glad we finally did it.
Karen P. Joppa, Md.
We love our new patio!! You and your team did a great job!
Your recommendations were very helpful!
I’d like to start by saying what a great job you and your team did on installing my concrete patio yesterday. Very impressive work, you’ve exceeded my expectations.
I’d like to refer a coworker who is also interested in a concrete patio.
When we decided to replace our driveway and walkway I first reached out to family and friends who could recommend a company as opposed to hiring "blind." I always get 3 bids on any project we hire out but this time I got 6.
We chose Cole Concrete in the end because they were highly recommended by a friend and out of all the companies I met with, I felt the most confident in them and how they would tackle the project. Not only did they do the job on a time frame that was convenient to us but they showed up on time, finished on time and left my yard as clean as when they got there. The driveway and walkway look so amazing that my friends and family plan to use Cole Concrete for their concrete jobs.
Buddy C. Glen Burnie, MD
Since I have run my own "nano" (as compared to "micro") custom sewing business for 24 years, when I hire a contractor I look for the same quality of business arrangements and craftsmanship that I offer my own customers. I found both in Cole Concrete, Inc.
I needed a new driveway in regular concrete, a new back patio in stamped concrete, and new porch also in stamped concrete. When owner Bob Cole came to do an estimate, he readily answered all my picky questions about how he does his work. He gave me enoughinformation so that I could figure out how his business differed from several others from which I received estimates. After all, price is one piece of information, but what you get for that price is even more important.
For example, he told me what kind of concrete he uses, the depth of the gravel and the concrete, and the type of coloring system he uses for the stamped concrete. He told me that he would use rebar inserted into holes drilled in my house foundation to anchor the porch slabs. I needed new porch posts and Bob was willing to add that work so I wouldn't have to hire a handyman in addition.
I like to see a very detailed contract, and that's what I received from Bob. All the details were there, including ample and specific details about materials, the exact scope of all the work from removal of debris to the final sealing of the stamped concrete, and a prompt work schedule with start and finish parameters. The payment schedule was lenient, with four payments along the way. The contract included standardized Terms and Conditions, which is a must for businesses and a comfort to consumers.
I was very pleased by how promptly the work began and finished. I wrote out and mailed a deposit check on a Wednesday and the crew was at my house the next Tuesday morning before the check even cleared. The bulk of the work was completed by Friday evening, except for the posts and sealing which were done on the following Friday, as promised. Everything was done predictably and on schedule.
The workmanship was meticulous. I watched the crew float the entire plain concrete driveway until it was as smooth as glass; then they broom finished it. The stamped concrete was formed with two sets of forms, for shape and texture, and then they hand tooled every "grout" line between the "stones" both on my front porch and the back patio.
I was also impressed with the cleanup every day. These guys are house trained. After each day's work, they neatly stowed all their tools and materials, made sure that I could safely get in and out of my house despite all the gravel, wire mesh, and missing porch concrete, and they even cleaned the street in front of my house so my neighbors would not have to drive through clumps of dirt. The final cleanup was also meticulous. They cleaned stray daubs of concrete off my siding on their hands and knees. They seeded the torn up yard and covered the areas with straw and even hosed down my new driveway, sidewalk, and the street. Bob put up my house numbers on the new posts so I wouldn't have to get up on a ladder.
My home looks far better now than it did 28 years ago when we bought it.